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Company Info
Spleaf Biz

United States

Phone:
Web Site:

Company Profile

Software Support Specialist (Cannabis)

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Job ID:

5805

Location:

Denver, CO 

Category:

Other Sales

Salary:

Salary: $30,000+ depending on experience. All appropriate travel expenses paid.
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Job Views:

698

Zip Code:

80123

Employment Type:

Full time

Posted:

02.06.2017
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Job Description:

A Cloud Based MMJ Seed to Sale Solutions Company

World class business management software for the cannabis industry. The only TRUE solution for cannabis businesses. Built on Microsoft Azure Technologies, our Cloud Based Solution is Federal Approved (FedRAMP accredited) and is a Software as a Service (SaaS) Solution. Company is a rapidly-growing, fast-paced startup environment with a market-leading software product.

Full-time Software Support Specialist

Roles and Responsibilities:
● Learn and master our software to an intermediate level
● Conduct live web-based demonstrations of our software to prospective clients and answer real-
time questions
● Support customers by providing software preparation, implementation, and trouble-shooting
● Respond to support tickets
● Collaborate with other team members to achieve customer support goals
● Speak as a software expert during key sales calls and trade shows as needed
● Visit customers for on-site support and/or implementation as appropriate

Job Requirements:

Job Requirements:
● MANDATORY 2 YEARS EXPERIENCE AT A LICENSED CULTIVATION FACILITY, PROCESSING FACILITY OR DISPENSARY WITHIN THE CANNABIS INDUSTRY, PREFERABLY A VERTICALLY-INTEGRATED SYSTEM WHERE MASTERY OF SEED-TO-SALE PROCESSES CAN BE DEMONSTRATED
● Direct experience working at a startup company is preferred, otherwise the ability to embrace a
startup attitude-- willing to eat, sleep, and breathe our culture 
● Experience and/or education in a traditional IT environment is preferred
● Capacity to manage work goals and meet deadlines whether working on-site, home-based, or
traveling 
● Ability to manage time and tasks proactively, including electronic communications and calendars
● Tech savvy - must be able to learn our software and subsequently teach end-users of various
technical experience
● Aptitude with common business support programs such as Google Suite, CRM's, web
presentation software
● Goal oriented and motivated by incentives
● Ability to multi-task and work in a fast-paced environment
● Excellent interpersonal communication skills for client-facing needs, including being articulate
and confident speaking to groups
● Schedule flexibility to accommodate customers across United States time zones
● Willingness to travel within the USA for onsite implementations as needed

Please submit your resume and a letter of interest to our Director of Operations by emailing HR@leaflogix.com

Company is an Equal Opportunity Employer

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