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Company Info
Cannabis Training Institute
5267 University Way NE, Seattle, WA 98105
Seattle, WA, United States

Phone:
Web Site: www.cannabistraininginstitute.com

Company Profile

PT Technical Support Specialist

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Job ID:

2472

Location:

Seattle, WA 

Category:

IT / Programming

Salary:

$10.00
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Job Views:

21554

Zip Code:

98105

Employment Type:

Part time

Posted:

02.04.2015
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Occupations:

IT-Software Development: Desktop Service and Support

Job Description:

A leading training organization in the cannabis industry is currently looking for a quality technical support specialist to be a part of our team.

The proper individual will have the skill set to accomplish and be responsible for:

  • installing and configuring computer hardware operating systems and applications;
  • monitoring and maintaining computer systems and networks;
  • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • replacing parts as required;
  • providing support, including procedural documentation and relevant reports;
  • supporting the roll-out of new applications;
  • setting up new users' accounts and profiles and dealing with password issues;
  • testing and evaluating new technology;

Job Requirements:

Education 
Bachelors or two years equivalent experience 


Required 

  • Software and hardware troubleshooting in a Windows environment

  • Articulate written and verbal communication

  • Performance measuring

  • Ability to work independently or on a team.

  • Flexibility to learn and adapt to technical procedures outside of experience


Desired 

  • Experience with email servers and administration

  • Experience with an existing learning management system

  • Familiarity with integrated LMS/ecommerce environment


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